The Shipping policy declares the types of shipping and a few possible circumstances that (may or might) occur in the meantime while the package transmits. Kindly read the below paragraphs for your own knowledge.
Delivery Type and Time: All orders are processed only during business days. Hence, if a customer buys something on a weekend or a holiday, it will be carried on the coming working day. Our mode of transmission is Regular by default that requires around a week to deliver the parcel. On the other hand, we also have the provision of UPS shipment that warrants delivery within 2 to 3 days and is comparatively costlier than its Regular counterpart. Moreover, the UPS shipping has to be explicitly selected to ensure fast delivery.
Multiple Shipments: Multiple shipments cannot be made within an order, the customer has to place different orders along with each address. Multiple shipments to one address are possible by placing the required quantity of the item or adding different items to cart and do the check out together.
We expect someone's presence at the doorstep if the parcel arrives. If nobody is present then the package is kept around for few more days in the post/courier office itself. Somebody has to show up to claim the ownership. Please note that the shipping cost involves the transmission from our warehouse to your state or country only. Your state's or country's government might issue you extra fees as import duties, taxes or other services, denial of which might bring conflicts and the authorities might never hand over the package to you. If that happens essenceing.com will not be held liable.
Your country may or may not allow the import of the products that we sell in general. You will need to go through the import policies in advance to make sure that there will be no hurdles while our items arrive at your country's borders.
There are some circumstances that are uncontrollable and impossible to manage at a moment. These could be natural calamities such as earthquakes, volcanic eruptions, floods, OR political chaos such as civil wars, riots, curfews, etc. We need to make a halt and wait for the situation to diminish which is least likely, so we would most probably refund your money in full.
Covid-19 is a critical situation making the deliveries difficult. We hope you understand the delays caused, stay safe!
Kindly contact us for more details or assistance.