We take a few details directly when our users create their accounts or while attempting to buy something online. This covers their name, address, phone number, and email. We also collect the Credit card details but that is only asked after the checkout.
The indirect details like IP address of your personal computer (or other devices) are taken via cookies. We do this to personalize our users' online experience where products of their interest show up more frequently.
We ensure a tight security the whole time by encrypting the vulnerable input. Essenceing makes sure that every data of the customer is secured properly, hence we follow the most updated SSL(Secure Sockets Layer) technology to protect the information like credit card details.
The details, whether collected directly or indirectly, are never circulated elsewhere by us unless we are professionally bound, such as with delivery partners to make sure that the packages are transmitted without hurdles. But in that case also your name, address, and contact number are shared temporarily, that is until the delivery is executed.
We communicate via email address which is purposefully shared by our own users. We occasionally send newsletters, information related to the new or existing products, details about special deals, and so on. We also send the digital receipt(s), tracking URL, and acknowledgement emails to keep you updated regarding important matters. If the emails no longer serve your needs you may unsubscribe at any time.
You are free to contact us by filling Contact Us form. You may also write to us at the following postal address: